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DatVietMEDIA is looking for an Account Executive – Influencer Marketing to join our Sales team.

The Account Executive is responsible for receiving and translating client requirements into clear action plans for internal teams, partners, and vendors, while coordinating campaign execution to ensure projects achieve the KPIs committed to clients.

This role will work closely with the Account Manager and relevant stakeholders throughout the client journey — from introducing and consulting on suitable services to campaign execution, performance tracking, reporting, and payment follow-up.

1. ACCOUNT MANAGEMENT (30%)

• Execute account plans based on client requirements to introduce and present relevant products and services to existing and potential clients.
• Support client consultation and recommend suitable services based on their needs and campaign objectives.
• Manage existing accounts and support service renewal, negotiation, and consultation.
• Coordinate with the Account Manager and relevant teams throughout the proposal and client engagement process.
• Maintain clear and timely communication with clients regarding requirements, proposed solutions, and next steps.

2. CLIENT RELATIONSHIP MANAGEMENT & CAMPAIGN EXECUTION (40%)

• Receive client requirements and communicate them clearly to internal teams, partners, and vendors for implementation.
• Coordinate and regularly update relevant internal teams, partners, and vendors to ensure campaign deliverables and committed KPIs are achieved.
• Execute and manage assigned campaigns/projects to ensure they achieve at least 100% of the KPIs committed to clients.
• Monitor campaign progress and proactively follow up with relevant stakeholders to ensure deliverables are completed on time.
• Maintain strong and professional relationships with clients throughout campaign execution.
• Receive and communicate requests, feedback, and complaints from advertisers, agencies, and internal stakeholders.
• Coordinate with relevant parties and propose appropriate solutions to issues arising during campaign execution.

3. DOCUMENTATION, PAYMENT FOLLOW-UP & REPORTING (20%)

• Maintain and manage client records, campaign documentation, and related administrative paperwork.
• Follow up and provide updates on clients’ payment status.
• Coordinate with relevant teams to support accounts receivable and debt collection.
• Accurately update campaign/project progress and completion status to relevant stakeholders.
• Prepare and provide campaign/project performance reports to clients and relevant internal stakeholders.
• Ensure campaign information, documentation, and reports are properly maintained and updated.

4. OTHER RESPONSIBILITIES (10%)

• Perform other duties related to the above responsibilities as assigned by the direct manager.

• Bachelor’s degree in Economics, Business Administration, Marketing, Digital Marketing, Public Relations, or a related field; Marketing/Digital Marketing background is preferred.
• 1–3 years of experience in Media, Communications, Marketing, Advertising, or related fields is preferred.
• Preferably at least 1 year of experience in a similar Account/Client Service role.
• Experience in client servicing and working with partners on campaigns or project-based assignments.
• Previous experience working at a Media Agency is preferred.
• Good understanding of the media, communications, and advertising industry.
• Strong negotiation and problem-solving skills.
• Good time and task management skills.
• Strong communication and negotiation skills.
• Proficient in Microsoft Office and standard office applications.
• Good command of English across listening, speaking, reading, and writing.
• Ability to work under pressure and manage deadlines in a fast-changing environment.
• Dynamic, proactive, positive, and resourceful.
• Careful, detail-oriented, and responsible in handling campaign-related tasks.
• Positive attitude, creative mindset, and high adaptability.